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Many UK gaming websites were not putting enough emphasis on support services and it shows. At the same time Dr. Bet team develops more and more ways to improve customer hotline options with each passing day. But it may be hard to learn all of them, especially for newcomers. So we have a little guide here aimed for a new generation of internet gambling enthusiasts.

A quick guide for a fresh players

At first it would be a good idea to learn about a way to approach Dr. Bet contact team. Moreover, we include additional information about the strong start using a welcome bonus for British players. So here are the necessary steps you have to make in order to reach support:

  1. Create a fresh profile. Information provided must be valid as it may be used in account recovery procedures or funds validation.
  2. Do not forget to activate it using a link from Dr. Bet casino email. Just click on it then authorize.
  3. Go to the «My Offers» page to learn about various deposit or no deposit bonuses available. It may be a welcome bonus or free spins for one of the gambling apps.
  4. Start playing slots or table games. You may choose from the huge library of 200+ UK gambling software to play from desktop or mobile versions.
  5. If you encounter any issues during the play then contact the Dr. Bet hotline immediately. They also help with problems during withdrawals and first deposits.

Do not forget you may use this guide not only while playing from your PC but phone and tablet as well! Modern Android and iOS casinos have full compatibility with portable devices.

Remember these things

Not every gambler knows what happens after creating a ticket, so we are here to help. First thing first, you may choose a way you will be contacted:

  • email;
  • Dr.Bet casino telephone;
  • live chat.

We also recommend that you provide the accurate description of your problem in the ticket. This will help to resolve the issue fast. The average time of that is about 1-3 days depending on the working load and some other factors.